Due to the Kumamoto Earthquake in Japan, parcel delivery services have been temporarily suspended in certain areas of the Kumamoto region. Orders destined for the affected areas may experience delays. We will hold affected shipments and arrange delivery once services resume. We appreciate your understanding and apologize for any inconvenience caused.

Delivery Options

Standard delivery rate	Free shipping for orders over	Estimated Delivery Time (*)
¥1,500	¥14,000	5-7 working days

(*) Saturdays, Sundays and holidays are not considered business days. It may take one extra business day to process your order on some occasions.

FREE SHIPPING on all orders. Ends Aug 2.

Shipping Process

Once your order has been shipped, you will receive an email with your tracking number. Please note that in some cases, it may take up to 5 working days for your order to be shipped however, rest assured that your order should still arrive within the delivery timeframe stated above.

Occasionally, orders may be delayed in customs. We have taken this into account when stating our delivery times, so it's normal to see tracking pause for a time if you are closely tracking your shipment. If your order hasn't arrived by the stated delivery date, please contact us HERE.

Why are items in my order shipped in separate packages?

Usually, we try to have all your items shipped together. Despite that, we may choose to split your order to ensure you get it sooner. If that happens, you'll get a separate tracking number for every package. Don't worry - even if we send multiple packages, we'll never charge you more than the shipping cost you saw during checkout.